Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We collect information you provide directly to us when you create an account, subscribe to a plan, contact us for support, or use our services. This includes your name, email address, billing information, and usage data.
We automatically collect certain information when you use our platform, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our services.
2. How We Use Your Information
We use the information we collect to: provide, maintain, and improve our services; process transactions and send related information; send you technical notices, updates, and support messages; respond to your comments and questions; monitor and analyze trends, usage, and activities; detect, investigate, and prevent fraudulent transactions and other illegal activities.
3. Cookies and Tracking
We use cookies and similar tracking technologies to collect and track information and to improve and analyze our services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more details, see our Cookie Policy.
4. Third-Party Services
We use third-party services for payment processing (Stripe), analytics (PostHog), error tracking (Sentry), and email delivery (Resend). These services may collect information used to identify you. We encourage you to review the privacy policies of these third parties.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Your search results and analysis data are retained for 90 days after your last login, after which they may be automatically deleted.
6. Your Rights (GDPR)
If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have certain data protection rights. You have the right to access, update, or delete the information we have on you. You also have the right to rectification, the right to restrict processing, data portability, and the right to object to processing.
To exercise any of these rights, please contact us at privacy@growura.com. We will respond to all legitimate requests within 30 days.
7. Contact Us
Have questions about your data?
Contact our data protection team for any privacy-related inquiries.
Contact Us